A few questions Surrounding your repair process...

FAQ

How much does a repair cost?

Repair estimates over the phone are rarely accurate, therefore Proside Solutions do not engage in "guestimates".

Each item booked into Proside Solutions is dismantled by a technician, then a detailed, written quotation is emailed to you for approval.

The minimum charge on all units booked into Proside is $86.00 inc gst. This fee is deducted from any approved repair quotes.

Deposits may be requested at any stage of the repair process.

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How long is my repair warranty?

3 months warranty applies to repairs performed to domestically used units.

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How long do repairs take?

Typically, most repairs can occur between 3 and 6 working days, however some repairs have delays due to parts availability.

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What are your opening times?

Monday to Friday 9:00am to 5:00pm

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What forms of payment do you accept?

We accept Visa, Mastercard, Eftpos Direct Deposit, Cash (cash n/a for call out)

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What brands do you repair?

We are an authorised service centre for Sony and Samsung

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Do you offer loan TVs?

Yes we do ! Please enquire within.

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